Terms & Conditions
Terms & Conditions
Welcome to NeoGearsBD! By accessing and using our website or making a purchase from our store, you agree to comply with the following terms and conditions. Please read them carefully before proceeding.
1. General
- These Terms & Conditions apply to all users of NeoGearsBD’s website and services.
- By accessing our site or placing an order, you agree to be bound by these terms.
- NeoGearsBD reserves the right to update or modify these terms at any time without prior notice.
2. Products & Pricing
- All products listed are subject to availability.
- We strive to display accurate product descriptions, images, and prices. However, we do not guarantee that all information is 100% error-free.
- Prices are subject to change without prior notice.
3. Orders & Payments
- Orders are confirmed only after full payment is received.
- NeoGearsBD accepts payments through bkash, Nagad, Rocket, and Cash on Delivery (available in select areas).
- We reserve the right to cancel any order due to pricing errors, stock issues, or suspected fraudulent activity.
4. Shipping & Delivery
- Delivery timelines are mentioned on our Shipping & Return page.
- NeoGearsBD is not responsible for delays caused by courier services or unforeseen circumstances.
5. Return & Refund
- Customers may request a return or exchange under our Return Policy within the stated timeframe.
- Refunds are issued based on our Shipping & Return guidelines.
6. Warranty & Liability
- Products may come with manufacturer warranties. NeoGearsBD is not liable for warranty claims unless otherwise specified.
- We are not responsible for any direct, indirect, incidental, or consequential damages arising from the use or misuse of any product purchased from us.
7. Privacy & Security
- We respect your privacy. Personal information collected on NeoGearsBD is used only for order processing and customer service.
- We implement security measures to protect your data but cannot guarantee complete security due to the nature of online transactions.
8. Intellectual Property
- All content on this site, including text, images, logos, and graphics, is the property of NeoGearsBD.
- Unauthorized use, reproduction, or distribution is strictly prohibited.
9. Governing Law
- These Terms & Conditions are governed by the laws of Bangladesh.
- Any disputes shall be resolved through negotiation or legal proceedings within Bangladesh.
Contact Us
For any questions regarding these Terms & Conditions, please contact us at:
📞 +880 1560-039468
📧 neogearsbd@gmail.com
📍 D-8, Banasree, Dhaka-1219