Terms & Conditions

Welcome to NeoGearsBD! By accessing and using our website or making a purchase from our store, you agree to comply with the following terms and conditions. Please read them carefully before proceeding.

1. General

These Terms & Conditions apply to all users of NeoGearsBD’s website and services.
By accessing our site or placing an order, you agree to be bound by these terms.
NeoGearsBD reserves the right to update or modify these terms at any time without prior notice.

2. Products & Pricing

All products listed are subject to availability.
We strive to display accurate product descriptions, images, and prices. However, we do not guarantee that all information is 100% error-free.
Prices are subject to change without prior notice.

3. Orders & Payments

Orders are confirmed only after full payment is received.
NeoGearsBD accepts payments through bkash, Nagad, Rocket, and Cash on Delivery (available in select areas).
We reserve the right to cancel any order due to pricing errors, stock issues, or suspected fraudulent activity.

4. Shipping & Delivery

Delivery timelines are mentioned on our Shipping & Return page.
NeoGearsBD is not responsible for delays caused by courier services or unforeseen circumstances.

5. Return & Refund

Customers may request a return or exchange under our Return Policy within the stated timeframe.
Refunds are issued based on our Shipping & Return guidelines.

6. Warranty & Liability

Products may come with manufacturer warranties. NeoGearsBD is not liable for warranty claims unless otherwise specified.
We are not responsible for any direct, indirect, incidental, or consequential damages arising from the use or misuse of any product purchased from us.

7. Privacy & Security

We respect your privacy. Personal information collected on NeoGearsBD is used only for order processing and customer service.
We implement security measures to protect your data but cannot guarantee complete security due to the nature of online transactions.

8. Intellectual Property

All content on this site, including text, images, logos, and graphics, is the property of NeoGearsBD.
Unauthorized use, reproduction, or distribution is strictly prohibited.

9. Governing Law

These Terms & Conditions are governed by the laws of Bangladesh.
Any disputes shall be resolved through negotiation or legal proceedings within Bangladesh.

Contact Us

For any questions regarding these Terms & Conditions, please contact us at:
📞 +880 1560-039468
📧 neogearsbd@gmail.com
📍 30 North Circular Road, Dhanmondi, Dhaka-1219

Frequently Asked Questions

What types of gadgets do you sell?

We offer a wide range of tech gadgets including smartwatches, earbuds, mobile accessories, smart home devices, and more. New products are added regularly to keep you up to date with the latest trends.

Do you sell original gadgets in Bangladesh?

Yes! We only sell 100% original and branded gadgets in Bangladesh. All products come with warranty support and quality assurance.

How can I order gadgets online in Bangladesh?

Ordering from our online gadget store in Bangladesh is easy! Just select your desired item, add to cart, and proceed to checkout. We accept bKash, Nagad, Rocket, card payments, and Cash on Delivery (COD) in select areas.

Do you sell budget-friendly tech accessories in BD?

Definitely! We have a wide range of affordable tech accessories in Bangladesh, including power banks, cables, phone cases, and more – without compromising on quality.

How can I contact your gadget store in Bangladesh?

You can reach us via phone, Facebook, or the contact form on our website. Our support team is always ready to help customers all over Bangladesh.